• This varies according to the dive itinerary you have chosen. Dive Damai often operates in remote locations of Indonesia. In turn guests will need to take a domestic flight back to one of Indonesia’s international airport hubs. We therefore recommend that you allow yourself at least one day before and after the trip in case there are any unforeseen delays in domestic connections. Bali is a beautiful island and well serviced by international airline connections. Many choose to holiday on the island before or after a dive trip. Your travel agent can recommend accommodation or the Dive Damai team has many recommendations and suggestions if you would prefer to contact us. However, Bali is not the only hub to connect through, Manado and Makassar (in Sulawesi) are serviced from Kuala Lumpur & Singapore and can often save travel time if you choose an itinerary in eastern Indonesia and of course there is always Jakarta. Please do not hesitate to contact our concierge team for more detailed questions regarding your flight and accommodation requirements.
  • Yes. However, most passport holders will benefit from the visa-on-arrival system. This visa is valid for 30 days and costs US$35, payable in US currency only. It can be bought at the international entry points upon arrival into the country. Alternatively it can be pre-purchased from the Indonesian embassy or consulate in your country, for a slightly higher fee. We recommend purchase at the point of entry into Indonesia. If you are coming to Indonesia for more than thirty days a 60 day visa can be bought prior to arrival from the Indonesian embassy in your country of origin only. Up to date information can be obtained from the following website: http://www.embassyofindonesia.org/consular   Please note that your passport must be valid for a minimum of six months from your arrival date and that there must be at least one full blank page in the passport.   VIP Airport Services (when available)Dive Damai offers its guests a fast-track VIP immigration service to beat the queues at Bali’s airport. This service costs $30 per person and can save you hours waiting in the immigration lines. If you would like to arrange this service then please do not hesitate to contact our concierge service.
  • Yes, there is a departure tax payable at the airport amounting to 250,000 Rupiah, approximately USD 22. Please simplify your departure by ensuring you keep this amount of the local currency to pay the tax upon departure.
  • The best currency to bring if you want to bring cash is the United States Dollars. However, all foreign currency is accepted at money changers and most banks. It is best to try and bring new notes with you if you wish to bring cash and of the largest denominations. We recommend exchanging currency in high street banks rather than smaller money changers. The rates are more current and the tellers less prone to miscounting.There are many ATM’s and banks in Indonesia. They will dispense currency at a current rate of exchange. All international tourist destinations will have credit card machines available in hotels and most restaurants. It is highly recommended to advise your credit card provider that you are travelling abroad.On the Damai vessels you can pay for any extra purchases with credit card or cash. If you use a credit card we will charge an extra 3%. Visa and Mastercard are the best options in Indonesia but some places take Amex.  Tips for your crew can be paid only in cash of any currency.
  • The allowances vary enormously from destination to destination and airline to airline. Our concierge team is constantly monitoring the changes that occur regularly. A safe rule of thumb is 20 kg, or 44 lbs and one bag. The larger domestic carrier, which Dive Damai uses whenever possible, allows an extra bag of 23 kilos or 44 lbs for sporting/dive equipment. However, we cannot avoid taking some small domestic planes to reach the remoter destinations and baggage allowance can sometimes be only 10kg or 22lbs per passenger. Over baggage payments can be as much as US$5 per kilo.  Please kindly note that most airline companies will not accept credit card to pay any excess in weight and you need to consider your return journey as well which may be on a another carrier with differing allowances and prices. We urge you to take advantage of our dive equipment on the vessels to reduce your baggage weight. Full details of what equipment is available can be obtained from our concierge team. All equipment is top of the line and maintained to the highest standards.
  • Booking flights on Indonesia's domestic carriers is very difficult as most will not accept credit cards. To avoid difficulty or disappointment Dive Damai’s concierge team will arrange all your domestic flights via your agent or directly with you. We will simply add a 15% administration and sales tax charge on top of the flight price. Please contact our team to arrange the best itinerary for you.Depending on where you are entering Indonesia, one of our concierge team will meet you on the day of your domestic flight and provide you with our tickets and facilitate your check in or the ticket can simply be emailed to you in advance.
  • All transfers within 20km on the day of embarkation and disembarkation are arranged by our concierge team and are complimentary. We can also arrange all your transfers within Indonesia, you or your travel agent must provide us with your arrival and departure flight details and the rest will be arranged by the concierge team.
  • Yes, this varies but a rule of thumb is that it costs from 10,000 to 30,000 Rupiah for each flight, or approximately USD 1-3. This can be paid directly at the airport in local currency, or our concierge team can arrange it for you and it will be charge at the end of the trip. Those flying with certain domestic carriers may find it is included in their ticket price.
  • All diving passengers must provide a current dive certification card of a minimum open water level. On occasion by prior arrangement we can certify divers on the vessel but they must have completed all theory and confined water training in a separate location and bring with them all the corroborating documentation. You can contact your dive shop at home for more information. We can organise a limited number of "Experience Dives" with a qualified instructor aboard the vessel, please ask for more information. If you wish to dive with NITROX on the vessel a short training course can be provided onboard by prior arrangement at at an extra cost. Alternatively bring your NITROX certification card with you and you are ready to go. DIVE INSURANCE IS COMPULSORY. We recommend DAN International. We dive in extremely remote locations. Safety is a priority and we ask you to help yourself by ensuring you have the correct travel and dive insurance for your own peace of mind.
  • Visibility can vary from 5 metres to 40 metres. This is never a real concern because the enormous diversity of life in Indonesian waters. Our expert dive guides will always check currents, temperature and visibility prior to a dive. We dive the best dives at the best times to find the best wildlife. Go with the flow, you won’t regret it. Temperatures can vary from 30C/86F to (rarely) 17C/65F but a normal range for most areas is 26/76F to 28C/82F. A 3mm wetsuit usually suffices with a hooded vest as a backup. Take advantage of our onboard dive equipment if you are cold, this is free for our All Inclusive or Repeat guests. Currents are what make the Indoneisa diving so special and can vary, the dive team will always check the current prior to a dive. If a dive is called for in a current it is because there is something extraordinary to see. If we feel that a diver’s experience is not adequate we will recommend that they sit a dive out or often the Cruise Director will personally escort the diver to ensure safety. Safety is our priority. We have years of experience in the business so please trust our judgement. We want you to come back and enjoy the experience again.
  • All divers on our vessels will benefit from a 4-1 diver to guide ratio and we understand photographers’ desires and the way they dive so alot of though goes in to the formation of the groups. If you would like a private guide this can be arranged at a USD 100 a day of diving, plus the cost of flying the guide to and from the boat. Usually our guests find that with such a small diver to guide ratios this service is unnecessary. We will treat you according to your experience and if you are an experienced solo diver we will allow you to dive alone, we would urge you to take one of our (free) Spare Air bottles as an extra safety measure.
  • Our vessel has both 110v and 220v power. There are many adaptors on the boat to utilise both for battery charging and also laptop computers. The standard power socket in Indonesia takes a European two-prong plug however most sockets on board are "international" and will accept almost any pin configuration.
  • If you have food allergies or have a special diet please let the concierge team know in advance and we will do all we can to satisfy your tastes. Working in remote locations doesnt really restrict our menu as we try to stock the vessels in advance and transport food regularly from our shore stores, however much of our produce is locally grown and may be seasonal. Your comfort, pleasure and health are our priority. We will do everything in our power to ensure that your needs are met. Also, while onboard let our service staff know if you dislike anything on our menu for the day and we will be happy to make you whatever you prefer. We need your input in order to satisfy your desires so please be proactive so we can satisfy your desires and needs.
  • On our vessels beer and soft drinks are all free. We have a selection of wines by the bottle that you can purchase onboard and by prior arrangement (and with sufficient notice) we will order and ship to the boat your own selection from our suppliers in Bali. Please contact our reservations department to reuest the wine list. Prices for imported alcohol in Indonesia are high due to a luxury tax. We attempt to keep our prices as low as possible. It is not our goal to make money on these wines but merely to recoup our costs. If you wish to bring your own wine and spirits you are very welcome to do so. There is a limit of 1 litre per person at customs.
  • Enriched Air is what you get when you increase the amount of oxygen in the gas you breath from your tank. This leads to certain advantages underwater, mainly that the amount of No Decompression time you have is greatly increased when compared to diving with ordinary air, but also that there is reduced diver fatigue. As in life there is a balance and with Nitrox the main down-side is that it is not safe to dive deeper than 30m/100 feet but on Damai boats we find that over 90% of our divers feel that the advantages far outweigh the disadvantages. It is possible to get certified on board the boats and the procedure for doing so is quite straight forward. You will need to purchase a book from PADI, the Enriched Air Diver Manual, which is available (with the PIC certification card) from your local dive center. Dive Damai are happy to purchase this book on your behalf and send it to the boat for your arrival. There is a small amount of study to be done from this book, then a short exam and you are ready to go. The cost of the course payable on board the boat is $125. For full information please contact our reservations department and you can consult the website for PADI (The Professional Association of Diving instructors) for more information on Enriched Air course options
  • At Dive Damai we provide our own range of unique Body Wash, Shampoo, Conditioner, Body Lotion and Hand Soap allowing you to save the time, trouble and baggage allowance for more important items. We also have hairdryers available and try to carry a stock of back up items in case you forget something important.