• This varies according to the dive itinerary you have chosen. Dive Damai often operates in remote locations of Indonesia. In turn guests will need to take a domestic flight back to one of Indonesia’s international airport hubs. We therefore recommend that you allow yourself at least one day before and after the trip in case there are any unforeseen delays in domestic connections. Bali is a beautiful island and well serviced by international airline connections. Many choose to holiday on the island before or after a dive trip. Your travel agent can recommend accommodation or the Dive Damai team has many recommendations and suggestions if you would prefer to contact us. However, Bali is not the only hub to connect through, Manado is well serviced from Singapore and can often save travel time if you choose an itinerary in eastern Indonesia. Please do not hesitate to contact our concierge team for more detailed questions regarding your flight and accommodation requirements.
  • Yes. However, most western passport holders will benefit from the visa-on-arrival system. This visa is valid for 30 days and costs US$25. It can be bought at the international entry points upon arrival into the country. Alternatively it can be pre-purchased from the Indonesian embassy or consulate in your country, for a slightly higher fee. We recommend purchase at the point of entry into Indonesia. If you are coming to Indonesia for more than thirty days a 60 day visa is purchasable prior to arrival from the Indonesian embassy in your country of origin only. Up to date information can be obtained from the following website: http://www.embassyofindonesia.org/consular Please note that your passport must be valid for a minimum of six months from your arrival date and that there must be at least one full blank page in the passport.
  • Yes, there is a departure tax payable at the airport amounting to 150,000 Rupiah, approximately US$16. Please simplify your departure by ensuring you keep this amount of the local currency to pay the tax upon departure.VIP Airport ServicesDive Damai offers its guests a fast-track VIP immigration service to beat the queues at Bali’s airport. This service costs $30 per person and can save you hours waiting in the immigration lines. If you would like to arrange this service then please do not hesitate to contact our concierge service.
  • The best currency to bring if you want to bring cash is the United States Dollars. However, all foreign currency is accepted at money changers and most banks. It is best to try and bring new notes with you if you wish to bring cash and of the largest denominations. We recommend exchanging currency in high street banks rather than smaller money changers. The rates are more current and the tellers less prone to miscounting.There are many ATM’s and banks in Indonesia. They will dispense currency at a current rate of exchange. All international tourist destinations will have credit card machines available in hotels and most restaurants. It is highly recommended to advise your credit card provider that you are travelling abroad.On the Damai vessels you can pay for any extra purchases with credit card or cash. If you use a credit card we will charge an extra 3%. Visa and Mastercard are the best options in Indonesia but some places take Amex and JCB. We recommend that you travel with the minimum amount of cash and use credit cards and debit cards to exchange or withdraw Indonesian Rupiah whenever possible. Tips will be paid only by cash, so please bring cahs for it
  • The allowances vary enormously from destination to destination and airline to airline. Our concierge team is constantly monitoring the changes that occur regularly. A safe rule of thumb is 20 kg, or 44 lbs and one bag. Often on the larger domestic carriers, which Dive Damai uses whenever possible, an extra ten kilos or 22 lbs of allowance can be obtained for dive equipment. However, we cannot avoid taking some small domestic planes to reach the remoter destinations and baggage allowance can sometimes be only 10kg or 22lbs per passenger.Our concierge team will be with you every step of your journey through Indonesia assisting you with embarkation and transfers. Fortunately, we have experience in negotiating over baggage payments which can be as much as US$5 per kilo. Please kindly note that most airline companies will not accept credit card to pay any excess in weight.We urge you to take advantage of our free dive equipment on the vessels to reduce your baggage weight. Full details of what equipment is available can be obtained from our concierge team. All equipment is top of the line and maintained to the highest standards. It’s free so please make the most of it and save yourself some money.
  • Dive Damai’s concierge team will arrange all your domestic flights whether via your agent or directly with you if you are not using an agent. We do not have any surcharges on flights in keeping with our all inclusive no hidden costs policy, we will simply add a 15% administration and sales tax charge on top of the flight price.Depending on where you are entering Indonesia, one of our concierge team will meet you on the day of your domestic flight and provide you with our tickets and facilitate your check in.
  • All transfers the day ofembarkation and disembarkation are arranged by our concierge team and are complimentary. We can also arrange all your transfers within Indonesia, you or your travel agent must provide us with your arrival and departure flight details and the rest will be arranged by the concierge team.
  • Yes, this varies but a rule of thumb is that it costs 30,000 Rupiah for each flight, or approximately US$3. This can be paid directly at the airport, or our concierge team can arrange it for you and it will be charge at the end of the trip.
  • All passengers must provide a current dive certification card of a minimum open water level. On occasion by prior arrangement we can certify divers on the vessel but they must have completed all theory and confined water training in a spate location and bring with them all the corroborating documentation. If you wish to dive with NITROX on the vessel a short training course is provided onboard or alternatively bring your NITROX certification card with you. DIVE INSURANCE IS COMPULSORY. We recommend DAN International. We dive in extremely remote locations. Safety is a priority and we ask you to help yourself by ensuring you have the correct travel and dive insurance for your own peace of mind.
  • Visibility can vary from 5 metres to 40 metres. This is never a real concern because the enormous diversity of life in Indonesian waters. Our expert dive guides will always check currents, temperature and visibility prior to a dive. We dive the best dives at the best times to find the best wildlife. Go with the flow, you won’t regret it. Temperatures can vary from 30oC to 17oC (although this is very rare. A 3mm wetsuit usually suffices with a hooded vest as a backup. Take advantage of our free dive equipment if you are cold. Currents can vary and are always checked prior to a dive. If a dive is called for in a current it is because there is something extraordinary to see. If we feel that a diver’s experience is not adequate we will recommend that they sit a dive out. Safety is our priority. We have years of experience in the business please trust our judgement. We want you to come back and enjoy the experience again.
  • All divers on our vessels will have a 4-1 guide ratio. All divers will be provided with a free pony bottle as a safety measure. We understand photographers’ desires and the way they dive. Our guides are there to show you all the wildlife and ensure your and its safety. If you would like a private guide this can be arranged at a USD 100 a day of diving , just give our concierge team prior warning. However, we provide such a small diver to guide ration you probably will find this extra service unnecessary.Our onboard facilities have been designed with photography in mind. Our camera room, dive deck and crew are all set up to ensure you have everything you need for the best experience. If you require anything extraordinary let the concierge team know and we will arrange it for you.
  • Our vessel has both 110v and 220v power. There are many adaptors on the boat to utilise both for battery charging and also laptop computers. The standard power socket in Indonesia takes a European two-prong plug.
  • If you have food allergies please let the concierge team know what they are in advance. If you have special dietary needs please also let give us that information. We will do everything we can to satisfy your tastes and special needs. Obviously, remote locations restrict our menu somewhat but we stock the vessels in advance and transport food regularly to the vessel from our shore stores. Your comfort, pleasure and health are our priority. We will do everything in our power to ensure that your needs are met. Also, while onboard let our service staff know if you like or dislike anything on our menu and we will cater to your needs. We need your input in order to satisfy your desires so please be proactive so we can make satisfy your desires and needs.
  • On our vessels beer and soft drinks are all free. We have a selection of wines by the bottle that you can purchase onboard. Prices for imported alcohol in Indonesia are high due to a luxury tax. We attempt to keep our prices as low as possible. It is not our goal to make money on these wines but merely to recoup our costs.If you wish to bring your own wine and spirits you are very welcome to do so. There is a limit of 1 litre per person at customs.